Valerie Goldfinch – Practice Manager


Valerie started working in the practice as a receptionist in 1982. After completing a diploma in business management at the University of Auckland, she was promoted to practice manager.

Valerie’s hobbies include Bridge, reading and walking/tramping and she also loves travelling to Australia and Asia to visit extended family.

Valerie has been instrumental in promoting and overseeing the many changes at Greenlane Veterinary Centre in recent years. Principally the major renovations and the achievement of accreditation which is quite a milestone. 

She is very keen to see staff pursue continuing education and further qualifications.

Ingrid Shum – Veterinarian BVSc

Ingrid graduated at Massey University in 2018 and joined the Greenlane family right after vet school. She was born in New Zealand and grew up in Hong Kong so feel free to talk to her in Cantonese or Mandarin if you find it easier to communicate.

Ingrid enjoys clinical pathology and medicine, as she finds it fascinating to work cases up with the aid of our in-house laboratory and modern diagnostic techniques. Ingrid has an interest in dentistry and is continuing her studies to develop expertise in this important area of our patients health. She is well on the way to becoming a knowledgeable and caring veterinarian.

Outside of work Ingrid enjoys exploring new restaurants, going to escape rooms with friends and hitting the gym (trying to…). She has a recent addition to the family with her energetic little whippet puppy named Killua.




Gemma Hay – Veterinarian DVM

Georgia Roberts – Veterinarian BVSc

Nick Timms – Veterinarian BVSc


Senem – Veterinary Nurse DVN

Aimee – Veterinary Nurse DVN

Kodie – Veterinary Nurse LVT

Sadhvee – Veterinary Nurse (overseas qualification)

Antonella – Veterinary Nurse (overseas qualification)

Brenda – Veterinary Nurse DVN

Kathryn – Veterinary Nurse DVN

Alana – Receptionist

Sabreen – Receptionist